Question 1

How does pickup and delivery work?

Accepted Answer

Schedule a pickup online. Our driver collects your laundry from your door, we wash and fold it professionally, and return it within 24 hours.

Question 2

What is the minimum order?

Accepted Answer

The minimum order is $25. There is no minimum weight requirement.

Question 3

How much does delivery cost?

Accepted Answer

Weekly plan customers get free pickup and delivery. Pay As You Go customers pay a $9.95 transport fee per order.

Question 4

What areas do you serve?

Accepted Answer

We serve Manhattan, Queens, Long Island in New York, and multiple counties in New Jersey including Hudson, Bergen, Essex, Morris, Union, Passaic, and Middlesex counties.

Question 5

Can I cancel my weekly plan?

Accepted Answer

Yes, you can cancel anytime. There is no commitment or contract.

Question 6

What detergents do you use?

Accepted Answer

We use safe, professional-grade laundry soaps and detergents. If you have preferences or allergies, let us know and we will accommodate.

Question 7

How do I track my order?

Accepted Answer

You will receive notifications when your delivery is due. You can also track your order through your account on our website.

Frequently Asked Questions