Privacy Policy
Effective Date: October 1, 2018
We Deliver Laundry (“WDL”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This policy applies to the website (wedeliverlaundry.com), mobile app, and all related services. By using our services, you acknowledge and accept these policies.
WDL reserves the right to modify this policy at any time. Changes are effective immediately upon posting or notification. Continued use of our services constitutes acceptance of any changes.
Information We Collect
When you create an account, you provide personally identifiable information such as your name, email address, physical address, phone number, and credit card details. You may also authorize us to access your Facebook profile information.
We may also collect:
- Browser information, including IP address, type, and access times
- Information from publicly accessible sources
- Cookie data and analytics information
WDL may maintain copies of your information indefinitely or delete it at its discretion.
How We Use Your Information
We use collected information to operate and improve our services, customize your experience, and communicate with you. Specific uses include:
- Service analysis and improvement
- Reducing repetitive data entry
- Tailoring content and advertisements to your interests
- Communicating mandatory and promotional notices
Information may be accessed by us or transferred to us in the United States or to our affiliates worldwide. By providing information, you consent to this transfer.
Disclosure to Third Parties
WDL does not sell, rent, lease, or disclose your Personal Information without consent, except as described in this policy. Permitted disclosures include:
- Service providers handling administrative tasks, hosting, customer support, and payment processing
- Legal compliance and law enforcement requests
- Business transfers, mergers, or acquisitions
- Safety emergencies
Security
Your Personal Information is securely stored within our database, and we use standard, industry-wide practices such as firewalls, encryption, and Secure Socket Layers (SSL). However, no security system is impenetrable, and we cannot guarantee absolute protection during internet transmission.
Information Collected Automatically
We automatically collect:
- Server logs containing IP addresses and page requests
- Cookie data for user recognition
- Analytics data through third-party providers
You can decline cookies through your browser settings, though this may limit site functionality.
Children's Information
Our services target general audiences. WDL does not knowingly collect Personal Information from children and blocks users under 18 from providing personal data.
Email Communications
WDL may send periodic emails upon registration. You can note preferences during sign-up, though administrative emails continue after unsubscription.
SMS Communications & Mobile Information
By providing a phone number and opting in, you consent to SMS messages regarding service updates, appointment reminders, and promotions. Message and data rates may apply.
To opt out, reply “STOP” to any message or contact start@wedeliverlaundry.com or call 855-968-5511.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Your Rights
You can request access, correction, or deletion of your personal information by contacting start@wedeliverlaundry.com. WDL will respond per applicable privacy laws.
Contact
Questions about this policy? Contact us at hello@wedeliverlaundry.com.